- The NAPA Auto Care Center Code of Ethics -
 
 
AS A NAPA AUTO CARE CENTER WE TAKE QUALITY WORK & CUSTOMER SERVICE VERY SERIOUSLY WHICH IS WHY WE ADHERE TO THE FOLLOWING CODE OF ETHICS
  • Dedication to complete customer satisfaction.
  • Enacting a fair settlement system for customer complaints (should they occur).
  • Excercising reasonable care for each customer's property.
  • Offering a nationwide/24 month/24,000 mile warranty on Parts & Labor for qualifying services and repairs.
  • Offering honest and fair pricing.
  • Providing high quality diagnostic and repair services.
  • Staffing ASE-Certified technicians.
  • Upholding the highest standards of automotive service in the industry.
  • Using quality Napa Parts.
 
 
 
 
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